Employee Satisfaction Survey (ESS) is a tool which a reasonableestimation of the employees¶ pose towards their agate line is elicited. O rganizations drive towards its final destination of creating highestcustomer amusement is dependent on the extent of employee satisfaction.Satisfied employees perform and the scarce substance to find turn break that is through asurvey. O rganizations in fitness of things should conduct the employeesatisfaction surveys once a year. This regularity and oftenness is importantsince such an exercise enjoys credibility only if the argonas of weaknessthrown upon by the antecedent surveys have been acted upon. If you are notwilling to act, it is better not to conduct an ESS. It is arbitrary that the efflorescence management involvement is a must. ESSs are usually custom-designed, using about 10 dimensions along which employee satisfaction ismeasured. every employee gets a standard questionnaire of around 97questions relating to the managem ent, quality of supervision,communication, relationships, march environment, performance, job,recognition, quality, get and benefits.
The ESS is based on the philosophyof confidentiality and anonymity. The employee is advised not to mentionthe make out or employment number but mention the subdivision to which hebelongs. Usually, it takes a week to 10 days to complete a company-widesurvey, which has a five-point rating scale: strongly agree, agree, differ,and strongly dissent and neutral. Ultimately the devolve three areas of weaknesses thrown up by the ESS become the basis of a yearlong HRAction Plan. ESS is l ike winning preventive action and is also ! a proactive tool,which gives to the top management a view of the organization state of healthIf you deal to get a full essay, order it on our website:
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